Documentation Blog
Stay in the know on IT Glue’s feature releases, industry news, and expert advice for IT service providers on how you can grow and optimize your business.
March 22
2018
MSP Value Chain: Firm Infrastructure
BY IT Glue
 If you had to go back and do it all over again, would you build your MSP the exact same 
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March 6
2018
The Lean MSP: DevOps and Automation
BY IT Glue
 We spend a lot of time talking about lean philosophy because it has proven to be the most reliable path to 
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March 1
2018
Global MSP Benchmark Survey – Announcement
BY IT Glue
 Calling all MSPs! We’re putting together our annual Global MSP Benchmark Survey, and we want your contribution. Fill out the form 
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February 28
2018
IT Glue Launches MyGlue™, Empowering MSPs To Create New Recurring Revenue
BY IT Glue
 Vancouver, Canada - Feb. 28, 2018 - IT Glue™, the world’s fastest-growing documentation platform, is excited to announce the release 
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February 20
2018
MSP Value Chain: The Customer Lifecycle
BY IT Glue
 So far in our series on the MSP value chain, we’ve looked at how IT Glue adds value to specific 
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February 13
2018
MSP Value Chain: The Project
BY IT Glue
 Last week, we looked at the many points in the ticket cycle where IT Glue helps you cut waste and 
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February 6
2018
MSP Value Chain: The Ticket
BY IT Glue
 It can be hard to convey to people who haven’t seen IT Glue just how much it helps your business. 
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January 15
2018
4 Unexpected Reasons MSP Owners Love IT Glue
BY IT Glue
 Last week, we discussed the unique value that IT Glue brings to distributed teams. SaaS tools can be quite powerful 
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January 3
2018
Webcast: The “Big Levers” That Drive MSP Profit
BY IT Glue
 January’s here and it’s time to get started meeting your goals. According to the Service Leadership Index®, in Q3-2017 the 
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December 5
2017
Current vs. Desired State of the MSP
BY IT Glue
 How much value do you provide for your managed service clients? If you’re selling commodity services, you will probably end 
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