Documentation Blog
Stay in the know on IT Glue’s feature releases, industry news, and expert advice for IT service providers on how you can grow and optimize your business.
November 14
2017
The Lean MSP: Breaking Down Tasks
BY IT Glue
 A couple of weeks ago, we covered off some of the aspects of what Lean actually looks like once you 
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November 7
2017
The Lean MSP: Launching Lean
BY IT Glue
 Last spring, we ran a series of blog posts about where we adapted the Lean philosophy to the MSP context. 
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October 31
2017
The Lean MSP: What does Lean actually look like?
BY IT Glue
 Last spring, we ran a series of blog posts about where we adapted the Lean philosophy to the MSP context. 
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September 28
2017
Building an MSP: Standardize, Standardize, Standardize
BY IT Glue
 What is the golden key to long-term success? Standardization. An efficient and productive business has eliminated as much unnecessary waste 
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September 21
2017
Building an MSP: Focus on Profits
BY IT Glue
 Let’s face it. At the end of the day, you’re in business to make money. What you need it for 
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September 14
2017
Building an MSP: Focus on the Customer Experience
BY IT Glue
 Customer experience is everything. After all, 86% of customers are willing to pay more for an upgraded experience and 66% 
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September 5
2017
Building an MSP: Delivering Your Brand Promise
BY IT Glue
 How does building a $1.2M MSP with just 2 people sound? Pretty good, right? Well, IT Glue’s VP Product, Luis 
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August 17
2017
MSPs in Summer: 5 Tips for Optimizing the Slow Summer Season
BY IT Glue
 It’s the summer season - for most of you, anyway - which usually means that business slows down. There are 
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August 10
2017
Managing Your MSP Before You Go on Vacation
BY IT Glue
 If you’re going on vacation soon, you may be more worried than excited. After all, how can you possibly leave 
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July 31
2017
Growing Your MSP: Your Guide to Social Media Excellence
BY IT Glue
 As an MSP, social media can seem like a daunting beast. However, once you have it under control, you’ve got 
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