Documentation Blog
Stay in the know on IT Glue’s feature releases, industry news, and expert advice for IT service providers on how you can grow and optimize your business.
April 30
2019
The Value Conversation Part 2: How to Convince Your Clients You Add Value
BY IT Glue
It’s not enough to talk the talk, you’ve got to walk the walk. In other words, your clients don’t just
READ MORE >
READ MORE >
April 23
2019
The Value Conversation Part 1: How do You Add Value for Your Clients?
BY IT Glue
Stop me if you’ve heard this before: sell on value, not on price. Sounds great, right? And it is good
READ MORE >
READ MORE >
April 16
2019
Crush the Competition: Complete our Global MSP Benchmark Survey
BY IT Glue
IT Glue’s 2019 Global MSP Benchmark Survey is well underway. If you haven’t filled it out yet, we encourage you
READ MORE >
READ MORE >
April 9
2019
MyGlue Use Cases #3: Self-Service
BY IT Glue
How many tickets do you receive that your clients could have solved if they had simply had access to the
READ MORE >
READ MORE >
March 12
2019
Transitioning from Break-Fix to Managed Services Part 3: Pricing & Operations
BY IT Glue
The biggest shift in the transition from the break-fix business model to managed service provider (MSP), comes down to your
READ MORE >
READ MORE >
March 5
2019
Transitioning from Break-Fix to Managed Services Part 2: Sales & Marketing
BY IT Glue
Transitioning from the break-fix business model to managed services might feel like an entirely different ball game. That’s because it
READ MORE >
READ MORE >
January 22
2019
Why Making Your Customers a Priority is an Essential Step to Success
BY IT Glue
In your MSP, what are your priorities? Everything you do is based on different sets of priorities. They’re how you
READ MORE >
READ MORE >
October 31
2018
Feature Release: Custom SSL Branding
BY IT Glue
This is a big one - IT Glue announces Custom SSL Branding. One of our most requested features, Custom SSL
READ MORE >
READ MORE >
October 29
2018
Pricing and Packaging MyGlue
BY IT Glue
So you’ve got unlimited MyGlue seats. Now, you need to deploy them. One of the first questions you’ll probably ask
READ MORE >
READ MORE >
October 22
2018
MSP Sales: The Buyer’s Journey and How it Applies to You
BY IT Glue
Why did your clients choose your MSP? The purchasing behavior of your customers surrounds one main thing: they need a
READ MORE >
READ MORE >