How Automation is Changing the MSP Landscape
BY IT GLUE | October 30, 2018
Want to speed up a process? Automate it. Want to make a process more accurate? More streamlined? Automate it. Want to save time from all your mundane tasks so that you can focus on growing your business? Automation lets you accomplish that.
Automation isn’t just trendy tech anymore, it’s a necessity if you’re looking to scale your MSP. If you don’t start leveraging it now, you simply won’t be able to keep up. In fact, it’s been changing how best-in-class MSPs run their companies for some time now. Here’s how.
Managing your applications
Think about the number of devices you have to document – how many applications you use, how much technology you’re responsible for. You need the ability to manage all of these endpoints and platforms, alongside providing consistent uptime and ensuring all the necessary information is up-to-date in a secure and central location. Automation is allowing you to do this, and with greater ease than ever before.
The reality is there’s so much for you to keep track of, that continuing to carry out these responsibilities manually is far too labor intensive. That’s why being able to build integrations between different platforms is so important. Doing so, you can connect everything you manage to one another, and automate the process of importing information into one central location like IT Glue.
Optimizing business processes
Fewer steps
Automation changes the way you complete processes. In other words, when you start leveraging automation you can dramatically reduce the number of steps it takes to complete a task, and the number of people responsible for carrying those steps out.
Fewer mistakes
When tasks are automated, or information automatically documented, you reduce the risk for error. It’s easy to get caught up in the busyness of other tasks and end up making simple mistakes with large repercussions. By streamlining and automating processes, you ensure that those happen less frequently – something your clients are sure to love.
Less time
Above all, automation allows you to save time – and what you can then do with that time leaves you with endless opportunities for growing your business. Think about the amount of mundane and repeatable tasks you complete on a daily basis. When you no longer have to focus your time and energy on those tasks, you can take on larger projects that focus on scale.
Documentation Automation
Documentation doesn’t have to be a dreaded time-consuming task. Instead, with automation, a lot of it is done for you. What’s even better is that we’re not just here to tell you how awesome automation is without offering you the tools to take advantage of it. By leveraging integrations we’ve already built for you, alongside our open API, you can automate a ton of your documentation, making your processes not only more efficient but also less time-consuming.
So, are you ready to start leveraging, or improving how you leverage automation in your MSP? We’re ready to get you started. Sign up for a demo today and find out exactly how IT Glue can help you automate your processes to build efficiency and scale.
IT Glue is a platform for IT documentation and automation. Using IT Glue, you can organize your documentation in a standardized manner, so that all mission critical information is at your fingertips. With our open RESTful API, partners can automate many routine processes, and build integrations that we may not currently offer.
