Documentation Blog
Stay in the know on IT Glue’s feature releases, industry news, and expert advice for IT service providers on how you can grow and optimize your business.
October 31
2019
Limited Release: The Vault
BY IT Glue
We’ve just added another layer of security to passwords saved in IT Glue. Introducing: the Vault. The Vault is our
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October 29
2019
Feature Release: Office Cloud Editor
BY IT Glue
We have big news: you can now edit web-based Microsoft Office documents right within IT Glue! That’s right—you heard correctly.
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October 29
2019
5 Tips to Shift the Conversation Away from Price
BY IT Glue
We’ve all been there before, trying to close a sale but all they want to talk about is price. And
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October 16
2019
What in the World is SOC 2?
BY IT Glue
You may be aware that IT Glue is SOC 2 (Type 2) certified, but do you know what that actually
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October 16
2019
From “Documentation Person” to Documentation Champion
BY IT Glue
We hear this one a lot. A partner is IT Glue, and even though they’re loving what it does for
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October 8
2019
The 5 Worst Cybersecurity Attacks
BY IT Glue
October is National Cybersecurity Awareness Month, and what better way to heighten everyone's awareness of the perils of lax security
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October 8
2019
4 Traps that Undermine Documentation Culture
BY IT Glue
Are you happy with the state of your company’s documentation? For most of you, I’m guessing there are some things
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September 30
2019
Feature Release: Dark Mode and User-Based Theme Preference
BY IT Glue
Did someone turn the lights out? Nope, the IT Glue interface just got a sexy and sleek new look for
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September 30
2019
How to Sell More to Existing Customers
BY IT Glue
Fun fact - it is 92% cheaper to sell to existing customers than to find new ones. This is true
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September 27
2019
Network Glue Use Cases #5: Assessment and Onboarding
BY IT Glue
Be honest—site visits are a hassle, albeit a necessary and important hassle. While they function as an invaluable touchpoint with
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