Documentation Blog

Stay in the know on IT Glue’s feature releases, industry news, and expert advice for IT service providers on how you can grow and optimize your business.

February 21
2020

Leap Day! or What You Can Do with 24 Extra Hours

BY IT Glue
Since its inception, IT Glue has saved its partners somewhere north of 75 million hours of wasted time looking for
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February 19
2020

Who Owns Client Documentation?

BY IT Glue
Client offboarding is one of the biggest nuisances an MSP can face. You’re literally doing work for a client that
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February 18
2020

Wide Release: Vault

BY IT Glue
Vault is officially in wide release! This highly anticipated feature gives your organization added assurance that highly sensitive passwords won’t
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January 28
2020

MSP Industry Trends to Watch for in 2020

BY IT Glue
Yes, it’s another one of these forward-looking new year posts. But we’re extremely confident ours will prove to be more
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January 28
2020

Vendors Poaching Your Clients?

BY IT Glue
Ever had a vendor reach out to your client as a contract was expiring, trying to get the business for
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January 21
2020

How to Develop a Team That Can Self-Serve

BY IT Glue
When your team is operating like a finely-tuned machine, with little intervention on your part, you’re positioned for growth. Your
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January 21
2020

3 Ways IT Glue Helps You Beat the Forgetting Curve

BY IT Glue
The human brain is not an infallible machine. It’s prone to a plethora of psychological quirks and biases, and worst
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January 14
2020

Overcoming Sales & Marketing Struggles

BY IT Glue
In IT Glue’s Global MSP Benchmark Survey, we asked over 1500 MSPs what their biggest struggle was, and an overwhelming
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January 9
2020

Encrypted Account Export

BY IT Glue
IT Glue is stepping into the new year with a brand new capability. The platform already provides a level of
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January 6
2020

Top Metrics for MSPs in 2020

BY IT Glue
The New Year is arguably an arbitrary dividing point for making personal resolutions, but for a business whose financial year
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