Documentation Blog

Stay in the know on IT Glue’s feature releases, industry news, and expert advice for IT service providers on how you can grow and optimize your business.

June 15
2020

IT Glue 2020 Global Benchmark Report Launched

BY IT Glue
It's that time of year again! The IT Glue 2020 Global MSP Benchmark Report is here, and it's a must
READ MORE >
June 9
2020

MyGlue Work from Home Collaboration Made Easy

BY IT Glue
Stay at home orders and social distancing policies are really not conducive to building collaborative environments. Establishing channels for information
READ MORE >
June 4
2020

Feature Release: Password Folders Security

BY IT Glue
You asked, now you shall receive. One of our more requested features has been enhanced password folder security and this
READ MORE >
June 4
2020

Feature Release: MyGlue SSO and Just-In-Time Provisioning

BY IT Glue
One password to rule them all? You got it. Now all MyGlue users have the option to leverage the power
READ MORE >
May 26
2020

Feature Release: Checklist Notifications

BY IT Glue
This update is simple yet sweet. Checklists and productivity go hand-in-hand, and so having this feature within IT Glue provides
READ MORE >
May 22
2020

How to do More with Less

BY IT Glue
Everybody wants to do more with less. It's one of those things that's easy to say, not so easy to
READ MORE >
May 20
2020

The MSP X-Factor

BY IT Glue
Do you have the X-Factor, that secret sauce that elevates what you’re serving to an entirely new level? When you
READ MORE >
May 15
2020

What’s the Best Process for Documenting in IT Glue?

BY IT Glue
Standardization has a massive impact on efficiency and effectiveness. This is especially true when working in multiple IT environments—which is
READ MORE >
May 14
2020

Feature Release: Suggested IT Glue Documentation in BMS Tickets

BY IT Glue
This new feature has me wishing there was an equivalent for everyday life. If you’ve ever dreamed relevant information and
READ MORE >
May 14
2020

Feature Release: Execute VSA Automation in IT Glue

BY IT Glue
Adhering to the motto ‘do more with less’, technicians are always looking for ways to resolve tickets faster. Automation is
READ MORE >