Documentation Blog

Stay in the know on IT Glue’s feature releases, industry news, and expert advice for IT service providers on how you can grow and optimize your business.

January 2
2020

IT Glue’s ConnectWise Integration Upgrade

BY IT Glue
ConnectWise Manage was the very first integration for IT Glue, right at launch, and ever since we’ve maintained a close
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December 23
2019

Invest in Your Team

BY IT Glue
“The only thing worse than training your employees and having them leave is not training them and having them stay.”
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November 25
2019

Vendor Consolidation and IT Glue’s Open Platform Commitment

BY IT Glue
It seems like every couple of months there’s another announcement of an acquisition among vendors that serve the MSP space.
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November 19
2019

Are You Getting the Most Out of Your Integrations?

BY IT Glue
The mark of a superior documentation platform is one that establishes deep integrations with other tools in your tech stack.
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October 29
2019

5 Tips to Shift the Conversation Away from Price

BY IT Glue
We’ve all been there before, trying to close a sale but all they want to talk about is price. And
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September 30
2019

How to Sell More to Existing Customers

BY IT Glue
Fun fact - it is 92% cheaper to sell to existing customers than to find new ones. This is true
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September 27
2019

Network Glue Use Cases #5: Assessment and Onboarding

BY IT Glue
Be honest—site visits are a hassle, albeit a necessary and important hassle. While they function as an invaluable touchpoint with
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September 10
2019

5 Keys to Retaining Top Technicians

BY IT Glue
The unemployment rate for IT talent is 1.3%, according to CompTIA research. Let that soak into your prefrontal cortex for
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September 3
2019

6 Ways to Differentiate Yourself

BY IT Glue
Based on our Global 2019 Benchmark Survey, increased competition and downward price pressure are two major issues currently faced by
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August 6
2019

How Network Glue Saves You Time and Money

BY IT Glue
Time and money. Two things any MSP could use a little more of. Right? If you use IT Glue, you
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