Documentation Blog
Stay in the know on IT Glue’s feature releases, industry news, and expert advice for IT service providers on how you can grow and optimize your business.
May 14
2020
Feature Release: Suggested IT Glue Documentation in BMS Tickets
BY IT Glue
This new feature has me wishing there was an equivalent for everyday life. If you’ve ever dreamed relevant information and
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May 14
2020
Feature Release: Execute VSA Automation in IT Glue
BY IT Glue
Adhering to the motto ‘do more with less’, technicians are always looking for ways to resolve tickets faster. Automation is
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May 8
2020
Feature Release: Network Glue Active Directory Domain Role Field
BY IT Glue
We’ve all heard it before. You need to fully understand the “Why” before even considering the “How”. A bit of
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April 29
2020
Feature Release: Seamless PSA Onboarding
BY IT Glue
Our 2020 Global MSP Benchmark Survey indicated that 34% of MSPs are considering switching to a new PSA tool. For
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April 27
2020
Blog: 5 Awesome Updates to our Chrome Extension
BY IT Glue
With IT Glue's continuous development model, we build a lot of little improvements that sometimes don't receive enough publicity. So
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April 27
2020
Feature Release: Manufacturer & Device Type in Network Glue
BY IT Glue
Network Glue is designed to provide complete and comprehensive visibility into your clients’ networks, and it just got even more
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March 23
2020
2-Way Sync With Autotask’s Location Field
BY IT Glue
IT Glue has the highest number of integrations compared to any other IT documentation solution on the market, and these
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March 2
2020
IT Glue Under the Hood – March 2020
BY IT Glue
Welcome to the March edition of IT Glue Under the Hood. If you haven’t heard, we’ve just put Vault into
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February 18
2020
Wide Release: Vault
BY IT Glue
Vault is officially in wide release! This highly anticipated feature gives your organization added assurance that highly sensitive passwords won’t
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January 9
2020
Encrypted Account Export
BY IT Glue
IT Glue is stepping into the new year with a brand new capability. The platform already provides a level of
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