Documentation Blog
Stay in the know on IT Glue’s feature releases, industry news, and expert advice for IT service providers on how you can grow and optimize your business.
December 15
2016
MSP Finance: Managing by Margin
BY IT Glue
Pricing is one of those delicate balancing acts -- you want to price high enough to make money, but low
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December 13
2016
MSP Strategy: Differentiation
BY IT Glue
As the MSP business gets more competitive, it is important to start thinking about how you can differentiate your business
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December 6
2016
MSP Finance: The End of Receivables
BY IT Glue
One way to frame accounts receivable (A/R) is that they are money you have earned but not yet received. This is an
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December 1
2016
IT Glue Announces Integration with Tigerpaw
BY IT Glue
IT Glue™ is pleased to announce our integration with Tigerpaw®. This integration will allow partners to import and sync the
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November 29
2016
MSP Sales: Creating Customer Personas
BY IT Glue
There’s marketing, and then there’s selling. And selling is about people, about building trust and forming a relationship that will
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November 28
2016
MSP Sales: 4 Rules for Making Your First Sales Hire
BY IT Glue
How many hats are you wearing right now? Three? Four? When you first start out, wearing so many hats is
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November 23
2016
Feature Release: Notifications Integrations with Slack and Zapier
BY IT Glue
One of the great things things about our new Notifications feature is the number of apps with which it is
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November 2
2016
How to Build a Company Rhythm
BY IT Glue
In our daily work, we're bombarded by email, Slack messages, and phone calls. It’s easy for us to get distracted
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October 24
2016
IT Glue and NinjaMSP: Eliminating Complexity for the MSP (Recording)
BY IT Glue
According to a study carried out by IDC, "wasted time costs $19,732 per information worker per year, a loss of
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October 7
2016
Onboarding New Clients
BY IT Glue
In our series on onboarding thus far, we have focused on best practices specific to onboarding new employees, but it is
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