Documentation Blog

Stay in the know on IT Glue’s feature releases, industry news, and expert advice for IT service providers on how you can grow and optimize your business.

April 5
2017

Service Desk:  How to Handle After Hours Support

BY IT Glue
When your best client texts you in the middle of the night with a crisis, you know you’re going to
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March 28
2017

4 Ways the Service Desk Contributes to Profit

BY IT Glue
It’s intuitive, really. The service desk is where much of an MSP's resources are used, in particular the human resources.
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August 8
2016

Lead Your Support Team to Success

BY IT Glue
At IT Glue™, we have a stellar Partner Success team, addressing the continuous support, service and consultation requirements of our partners.
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