Documentation Blog

Stay in the know on IT Glue’s feature releases, industry news, and expert advice for IT service providers on how you can grow and optimize your business.

November 9
2017

Introducing the IT Glue GitHub

BY IT Glue
As part of the move towards automating your documentation, IT Glue™ maintains a public GitHub account, where we host a
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November 8
2017

Feature Release: Runbooks

BY IT Glue
Runbooks! You've been asking for it, and now it's here, one of the most requested features. With Runbooks, you’ll be
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November 7
2017

The Lean MSP: Launching Lean

BY IT Glue
Last spring, we ran a series of blog posts about where we adapted the Lean philosophy to the MSP context.
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November 3
2017

IT Glue Announces Integration with Pulseway RMM

BY IT Glue
IT Glue™ is excited to announce our new integration with Pulseway, a remote monitoring and management platform that has carved
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October 31
2017

The Lean MSP: What does Lean actually look like?

BY IT Glue
Last spring, we ran a series of blog posts about where we adapted the Lean philosophy to the MSP context.
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October 26
2017

Your Guide to HIPAA Compliance and Password Security

BY IT Glue
If you provide IT services to clients in the healthcare industry, you’ve probably heard a lot about HIPAA compliance. While
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October 24
2017

The Art of the Pitch, or How Documentation Helps You Make Money

BY IT Glue
Documentation as a sales tool? Absolutely, yes. We work on a daily basis with cutting edge MSPs and one of
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October 17
2017

Announcing Premier Success for IT Glue

BY IT Glue
Your success is our success. That’s why we’ve introduced Premier Success. All IT Glue partners receive the Standard Support plan
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October 16
2017

Feature Release: IT Glue Mobile App

BY IT Glue
You’ve been asking for this one… introducing the IT Glue™ mobile app for iOS and Android. A quick and streamlined
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October 12
2017

The Risks Your Clients Face with Changing Passwords

BY IT Glue
When your clients need to update a password, do they have a secure protocol in place? What if the password
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