Documentation Blog

Stay in the know on IT Glue’s feature releases, industry news, and expert advice for IT service providers on how you can grow and optimize your business.

July 7
2021

An Open Letter to ConnectWise CEO, Jason Magee

BY IT Glue
Dear Jason, As I am sure you’re aware, ConnectWise has blocked IT Glue’s access to ConnectWise APIs, citing security concerns.
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July 2
2021

IT Glue Update Regarding VSA Security Incident

BY IT Glue
Beginning around mid-day (EST/US) on Friday, July 02, 2021, Kaseya’s Incident Response team learned of a potential security incident involving
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July 2
2021

Compliance: Data Privacy Best Practices

BY IT Glue
A well-developed and well-implemented compliance program can help companies adhere to data laws and regulations concerning their business operations. Most
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July 2
2021

Feature Release: ServiceNow Integration With IT Glue

BY IT Glue
Many companies struggle with siloed information within their IT departments, where everyone owns a small piece without understanding the full
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June 23
2021

Summer Treat Wave 2021

BY IT Glue
Roll on over to Summer Treat Wave 2021! Summer Treat Wave 2021 is here and IT pros are going gaga
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June 23
2021

How to Develop Your Compliance Program

BY IT Glue
When it comes to compliance, a one-size-fits-all solution for business organizations doesn't exist. Due to this lack of uniformity, developing
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June 18
2021

Why Compliance Matters: Opportunities and Challenges

BY IT Glue
Compliance is a lot more than just adhering to government rules and regulations. It indicates an organization’s commitment to protecting
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June 11
2021

Feature Release: IT Glue Ticketing Integration With BMS

BY IT Glue
MSPs and disparate tools do not go hand in hand. Yet, more often than not, MSPs end up with disparate
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June 11
2021

Compliance 101: The Future of Security and Compliance

BY IT Glue
The business world is witnessing a major transformation right now. The COVID-19 pandemic has completely changed the way businesses operate
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June 7
2021

Feature Release: Automated Recurring Account Export

BY IT Glue
The lack of control that users feel with cloud-hosted solutions is only exasperated when these solutions go offline. More importantly,
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