IT Glue

With our Pulseway RMM integration, you can access useful asset information including memory, disk, CPU, and more directly into IT Glue. This allows the information to be easily linked with other structured and procedural documentation within IT Glue.

The integration will provide a number of benefits:

• Rich configuration data including: CPU, memory, disk usage, last reboot, etc.
• Near real-time information that’s always accurate
• Eliminate the need to enter configuration data manually — simply bulk create
• Minimize downtime by reducing the time it takes to troubleshoot problems
• Enhanced team performance by synchronizing and centralizing your inventory data
• Synchronize one or more Pulseway instances with your IT Glue account

If Pulseway is part of your tech stack, please review our Knowledge Base article for information on how to integrate Pulseway with IT Glue.

As always, this RMM integration will be available to all partners on all plans.

Pulseway’s RMM platform allows you to proactively solve issues in a few clicks, regardless of your location, freeing you up to focus on maximizing client satisfaction and delivering on SLAs. If you’re a Pulseway client and want to learn more about IT Glue, click below to schedule a demo:

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Founded in 2013, IT Glue is a process-driven organization. IT Glue is the world leader in MSP documentation. Our integrations with leading PSA and RMM platforms, along with other communications tools, allows information to flow seamlessly throughout your organization, reducing the friction that creates as much as 20% wasted time for your techs. By eliminating this waste, IT Glue helps you improve your bottom line.

The post IT Glue Announces Integration with Pulseway RMM appeared first on IT Glue.

IT Glue

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As with our previous RMM integrations, users will now be able to import data from Panorama9 and Atera directly into IT Glue. This makes documenting things like memory, disk and CPU easier than ever before.

The integration will provide a number of benefits:

• Rich configuration data including: CPU, memory, disk usage, last reboot, etc.
• Near real-time information that’s always accurate
• Eliminates the need to enter configuration data manually — simply bulk create
• Minimize downtime by reducing the time it takes to troubleshoot problems
• Enhanced team performance by having even more data in one place

If you work with one of these RMMs, please see the relevant Knowledge Base articles to learn more about how to integrate with IT Glue.

• Integrating Atera
• Integrating Panorama9

As always, these integrations will be available to all partners on all plans.

Panorama9 is based in San Francisco, and includes features like multi-tenant support, API so you can keep access to your data, and company-specific branding.

Atera is based in Tel Aviv. They aim to have a single code base for RMM, PSA and remote access, to deliver an intuitive user experience and an infinitely scalable architecture.

Founded in 2013, IT Glue is a process-driven organization. IT Glue is the world leader in MSP documentation. Our integrations with leading PSA and RMM platforms, along with other communications tools, allows information to flow seamlessly throughout your organization, reducing the friction that creates as much as 20% wasted time for your techs. By eliminating this waste, IT Glue helps you improve your bottom line.

The post IT Glue Announces RMM Integrations with Atera, Panorama9 appeared first on IT Glue.

We are excited to announce the integration of IT Glue with the Remote Monitoring & Management tool Addigy RMM. As a cloud-based Mac management platform, Addigy simplifies and streamlines the IT management of your Macs. Like Windows PCs, Macs need to be managed, and require a comprehensive approach to security and management for MacOS.

IT Glue and Addigy RMM

With our new Addigy RMM integration, you can access useful asset information including memory, disk, CPU, and more directly into IT Glue. This allows the information to be easily linked with other structured and procedural documentation within IT Glue. It can optionally be overlaid with the content of your Professional Service Automation (PSA) tool.

The integration will provide a number of benefits:

• Rich configuration data including: CPU, memory, disk usage, last reboot, etc.
• Near real-time information that’s always accurate
• Eliminates the need to enter configuration data manually — simply bulk create
• Minimize downtime by reducing the time it takes to troubleshoot problems
• Enhanced team performance by having even more data in one place

RMM integrations in IT Glue

Did you miss out on our previous RMM release notifications? No problem, here is a recap: RMM integrations are available to partners on all plans. To date, we have launched integration with the following RMM platforms: LabTech, Kaseya VSAN-central, MAX, AEM, Ninja RMM, and of course, Addigy RMM.

Any questions? We would love to hear from you.

The post IT Glue Releases Addigy RMM Integration appeared first on IT Glue.

IT Glue

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IT Glue and Ninja RMM

With our new Ninja RMM integration, you can access useful asset information including memory, disk, CPU, and more directly into IT Glue. This allows the information to be easily linked with other structured and procedural documentation within IT Glue. It can optionally be overlaid with the content of your Professional Service Automation (PSA) tool.

The integration will provide a number of benefits:

• Rich configuration data including: CPU, memory, disk usage, last reboot, etc.
• Near real-time information that’s always accurate
• Eliminates the need to enter configuration data manually — simply bulk create
• Minimize downtime by reducing the time it takes to troubleshoot problems
• Enhanced team performance by having even more data in one place

About Ninja

Ninja has made a commitment to be the most powerful RMM in the marketplace, with the absolute best user experience and integrating with products users love. The Ninja platform is the result of feedback from thousands of MSPs and the collaboration with product management teams of users’ major vendors. This next-generation platform has a community-driven product management process, all packaged with a reasonable price tag.

The goals of Ninja MSP are:

• Reduce RMM training time for MSP technicians to zero
• Achieve one-click deployment, provisioning, licensing of all products you use
• Find and resolve problems in seconds, not hours
• Provide next-generation features that users need and have never seen in a RMM
• Give customers outstanding support, fair pricing, and a truly customer-driven roadmap

RMM integrations in IT Glue

Did you miss out on our previous RMM release notifications? No problem, here is a recap: RMM integrations are available to partners on all plans. To date we have launched integration with the following RMM platforms: LabTech, Kaseya VSA, N-central, MAX, AEM, and of course Ninja RMM.

Any questions? We would love to hear from you.

The post IT Glue Releases Ninja RMM Integration appeared first on IT Glue.