Case Studies Archive - IT Glue https://www.itglue.com/case-studies/ Truly Powerful IT Documentation Software Tue, 22 Oct 2024 18:34:52 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.1 https://www.itglue.com/wp-content/uploads/cropped-logomark-itglue-black@4x-32x32.png Case Studies Archive - IT Glue https://www.itglue.com/case-studies/ 32 32 Tekie Geek https://www.itglue.com/case-studies/tekie-geek/ Thu, 17 Oct 2024 11:34:50 +0000 https://www.itglue.com/?post_type=casestudy&p=16596 Tekie Geek scaled faster and improved efficiency with IT Glue, streamlining onboarding and creating SOPs to maintain high service standards for SMBs in New York and New Jersey.

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]]> Healthy Technology Solutions https://www.itglue.com/case-studies/healthy-technology-solutions/ Fri, 13 Sep 2024 16:07:42 +0000 https://www.itglue.com/?post_type=casestudy&p=16507 Discover why Healthy Technology Solutions switched to IT Glue to streamline documentation, improve efficiency and enhance client service in their case study.

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]]> vIT4u https://www.itglue.com/case-studies/vit4u/ Fri, 30 Aug 2024 10:21:54 +0000 https://www.itglue.com/?post_type=casestudy&p=16457 Before IT Glue, the MSP’s mission-critical IT information was scattered across disparate Excel and Word documents, making it difficult to access and unreliable. Watch this case study video to find out how IT Glue revolutionized their IT documentation and made it easier for their team to find what they want when they want it very quickly.

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]]> CURAit https://www.itglue.com/case-studies/curait/ Fri, 12 Jul 2024 12:46:19 +0000 https://www.itglue.com/?post_type=casestudy&p=16336 The story of CURAit began in 2009, but the passion for IT within the company extends back much further. The three founders, Ole Christensen, Christian Lausten and Martin Maleshyn brought together their technical expertise to create a unified team. What started as a small collaboration has grown significantly; today, the team is more than twelve times larger.

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]]> PulseOne https://www.itglue.com/case-studies/pulseone/ Tue, 25 Jun 2024 13:39:21 +0000 https://www.itglue.com/?post_type=casestudy&p=16270 Discover how PulseOne enhanced their IT service delivery and customer satisfaction with IT Glue, achieving efficiency, transparency and improved end-user experience.

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]]> Atom Creek: IT Glue & Network Glue Success Story https://www.itglue.com/case-studies/atom-creek/ Wed, 06 Mar 2024 13:17:21 +0000 https://www.itglue.com/?post_type=casestudy&p=15904 Atom Creek embraces the potential of technology — but it also values long-term relationships with its customers, technology partners and team members. This approach empowers the Atom Creek team to support the ongoing success and security of organizations in practically every major industry in the United States.

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]]> Savadge Networking Solutions (SNS IT) https://www.itglue.com/case-studies/savadge-networking-solutions/ Wed, 06 Mar 2024 13:00:58 +0000 https://www.itglue.com/?post_type=casestudy&p=15901 The team at SNS IT did not have an organizational system to document their clients’ mission-critical IT information, and they were using disparate spreadsheets and Google Drive to store information. “Things were very chaotic. IT information was scattered across numerous disorganized spreadsheets, and we didn’t have a secure location where our team could find the information they needed when they needed it,” states Cloy.

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]]> Tarilon Technology Services Achieves Simplified Documentation With IT Glue https://www.itglue.com/case-studies/tarilon-technology-services/ Tue, 16 Jan 2024 22:35:37 +0000 https://www.itglue.com/?post_type=casestudy&p=15626 Tarilon Technology Services is a Managed Service Provider that focuses on small businesses. As their operations expanded, managing IT information on a single encrypted platform for all customers became challenging and a security risk. The implementation of IT Glue proved transformative, providing a unified, secure and easily accessible IT documentation hub.

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]]> NO & SE IT Group https://www.itglue.com/case-studies/no-se-it-group-2/ Wed, 30 Aug 2023 20:02:57 +0000 https://www.itglue.com/?post_type=casestudy&p=14979 NO & SE IT Group is a Managed Service Provider helping companies in New Orleans and Baton Rouge, USA. Despite having near complete documentation, their documentation was completely disorganized. Before IT Glue, their documentation was spread around multiple spreadsheets, word documents, and other siloed solutions. Watch the video to learn how IT Glue helped NO & SE IT Group bring order to their vast volumes of IT documentation.

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]]> MicroAge https://www.itglue.com/case-studies/microage-2/ Wed, 23 Aug 2023 20:38:34 +0000 https://www.itglue.com/?post_type=casestudy&p=14766 We know how frustrating it is when a client makes grand plans but fails to follow through on them. It results in time wastage — you don’t get the right value or return for your time — and makes it difficult to grow your partnership with them. This was MicroAge’s story before myITprocess. They had many clients, but no organized way to conduct quarterly meetings, discuss progress and plan ahead of time by getting their clients’ word and buy-ins in advance.

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